Customer Service

Conditions of Use

Welcome

Welcome to Buttonist.com. By utilizing the latest technology to ensure secure, hassle-free shopping, Buttonist.com can provide you with a broad range of high quality merchandise to help you easily express your individuality and creativity. Keep in mind, however, that we here at Buttonist provide our services to you subject to the following notices, terms, and conditions.

Copyright

The graphic and textual content, arrangement, and assembly of this site is the property of Buttonist.com or its content suppliers and protected by U.S. and international copyright laws. Users should feel free to use this site as a shopping resource, but any other use of the site, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. In addition, the software used on this site is the property of Buttonist, or its software suppliers and is protected under U.S. and international copyright laws.

Trademarks

"Buttonist," "Buttonist.com" and "Mercury Imports" are trademarks of Mercury Imports, in the United States and other countries. Buttonist.com graphics, logos, and service names are trademarks of Mercury Imports. These trademarks may not be used in any manner that is likely to cause confusion among customers, or in any manner that disparages, or discredits, or dilutes the Buttonist.com name. Any other trademarks not owned by Buttonist that appear on this site are the property of their respective owners.

Disclaimer

THIS SITE IS PROVIDED BY BUTTONIST ON AN "AS IS" BASIS. BUTTONIST, MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BUTTONIST DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BUTTONIST WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE PRODUCTS PURCHASED USING THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Applicable Law

This site is created and controlled by Buttonist in the State of California, USA. Accordingly, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

Privacy and Security

Why shopping at Buttonist is safe

We have taken many precautions to ensure that shopping at Buttonist is safe and secure. Most importantly we do not do not save your credit card information.

Order information

If you place an order through Buttonist, we will ask you for your e-mail address, shipping address, and telephone number. We use this information to process and fulfill your order and to notify you of your order status. Telephone numbers and e-mail addresses are only used to contact you regarding your order, unless you request to receive our e-mail newsletter updates.

Use of cookies

Buttonist uses "cookies" for the sole purpose of enhancing your shopping experience. A cookie is a feature of your Internet Web browser, and most browsers are configured to automatically accept cookies. Cookies are files that your Web browser places on the hard drive of your computer and which assign a unique identification code to your computer. Cookies do not enable us to retrieve from your computer any additional personal information about you other than information that you knowingly and willingly provide to ButtonJewelry through the order process or through sign up. We use cookies to let us know whether you have visited Buttonist previously; to provide relevant, personalized content; and to help us continue to improve site navigation, design, and content.

Newsletter

We invite you to sign up for our newsletter to receive monthly newsletters. When you sign up e-mail address only. Again, we are committed to not selling, renting, or sharing your e-mail address with anyone. If you decide you no longer wish to receive e-mail from us, every e-mail we send to you includes simple instructions on how to opt out of future communications. You can also review opt-out instructions below. If you decide you no longer wish to receive our newsletter, you can unsubscribe via the link at the end of each newsletter.

Contests/Surveys

We may occasionally hold contests or post surveys on our site. Participation in contests and surveys is entirely optional. We may ask contest or survey participants for personal contact information, such as e-mail address, name, address, or telephone number which we may use to send participants information related to the contest or survey. We will not sell, rent, or share your e-mail address or phone with anyone. If you have participated in contests or surveys in the past, but no longer wish to receive related information, you can opt out of receiving these future communications (see opt out instructions below).

Shipping and Delivery

Shipping and Delivery
Merchandise total *USAINTERNATIONAL
Up to $200 $8 $23
Over $200 FREE FREE

*before tax and additional charges

Returns and Replacements

The buttons in this jewelry have been through sea crossings, revolutions, wars and weddings of the last 180 years. They are ambassadors of times past and show time’s passing in many ways. They are not perfect and we believe that this is part of their beauty. We put close up pictures of the jewelry and the imperfections of the buttons show in these pictures. Naturally we do not consider imperfections in the buttons to be a defect.

Defects in the process of setting the buttons in silver or in assembly may occur and in any case we understand that sometimes people wish to return items they have purchased. We will gladly accept returns if they arrive back to us within 10 days (for refund) or 30 days (for exchange) of their receipt by the customer, unworn, in their original condition and in their original packaging.

We will refund an item if it is returned within ten days of its purchase. After ten days the item can be returned for credit or exchange, for up to 30 days.We do not accept returns after 30 days. However if your jewelry gets damaged after you have received it we will be happy to try and repair it for you – repair fees vary depending on the extent of the damage.

Restocking Fees

As of October 1st, 2003 all major credit card companies started charging merchants a large percentage for returned items. Since all purchases on the site are done by credit card, we will have to charge a restocking fee for returns. There is no restocking fee if an item is exchanged for items of equal or greater value.

The restocking fees are as follows:

Mastercard, Visa, and Discover: 2.5% of total purchase. American Express: 3% of total purchase.

Restocking fee does not apply to items returned for exchange or store credit. If returned items are damaged or altered, a refund will not be granted.

Jewelry returned for a refund must be sent back in its original packaging. Shipping and handling charges will not be refunded.